Have questions about how to do something on the Senioridy website? Search below in our FAQs section to get tips and clues to help make your site experience more enjoyable!
Do I have to register or give my personal info?
Nope. You can view all of the Provider's listings, including all information the provider has included, without giving up any of your personal information. Only saving Favorite listings, Claiming listings, and adding New Listings requires registration.
What things can I do if I decide to register?
- If you register on Senioridy.com you can select Provider's listings to be in your Favorites list. This way you can return to the the website later and keep track of the listings you like the best.
- If you are a Senior Provider you may register in order to add a New Listing.
- If you are a Senior Provider and your listing already exists on Senioridy and you would like to be able to manage the listing, you may claim the listing if you are a registered user on Senioridy.
What is a Favorites List?
It's a page that dislays all of the items you have marked as "Favorite".
How do I save a listing as Favorite?
If you are viewing listings on a map you will see a heart icon in the top corner of each providers card. If you click on the heart icon the listing will be added to your Saved Favorites list (note: you must be registered and logged in in order to use this feature). You will also be able to see the "Add to Favorites" button at the top of each Provider's listing. You can click that button to add the listing to your Saved Favorites list.
How do I remove a listing from my Saved Favorites?
You will see that once you have clicked on the "Add to Favorites" button to add the listing to your favorites that the text will change to "Remove from favorites". Anytime that you visit that listing page again you can click the Remove from favorites button to remove the listing from your Saved Favorites page. Also, if you view the listing on one of the big map pages you will see that any listing that you have saved as a favorite wil have a broken heart icon. If you click on that icon the listing will be removed from your Saved Favorites.
How can I send my Favorites List to a friend?
At the top of the My Favorites page you will see a button that says "Share This List". Clicking that button will pop open a from that you can fill out in order to send the list of your favorites to your friends, Caregivers, or hospital Case Managers on discharge.
How do I Compare Listings?
When viewing listings in the Grid view or when looking at a Provider's listing page you will see a "Compare" button. Clicking on the button will select the listing for Compare and save the selection in the bottom tray. If no listings are selected for Compare the bottom tray will remain hidden and only appears if there are items selected to Compare. Once two or more items have been selected to Compare you can click on the Compare All button to compare the listings' features side by side so that you may compare features, amenities, and locations. Individual items can be removed from the bottom compare tray by clicking on its "Compare" button again to de-select the item. All items can be removed from the comparison at once by selecting the Remove All button in the Compare tray.
Is it free to add a Listing?
It is free to add a basic listing. However, you must first register on the Senioridy.com website in order to add a listing. Once you have added a listing the staff members of Senioridy will be automatically notified. New listings will not be published on the Senioridy website until they have undergone review and approval by one of the Senioridy staff. It typically takes 1 - 24 hours to approve a new listing.
How do I Claim a listing so I can update its info?
"Claiming" a listing means that you would like to have the ability to edit the information and media associated with a specific listing. If a listing has not already been claimed or is not already being administered by someone then a "Claim this listing" button will appear at the top of the listing if you are a registered user on the site and are logged in. In order to be allowed to claim a listing on Senioridy you must prove that you own or work as an administrator that is represented in the listing you are trying to claim. Clicking on the Claim this Listing button will open a popup form that will ask you for some specific company information. We will call and verify that the information you have provided us is correct before a listing will be assigned to you. It can take up to 7 days to verify a listing Claim.
I have added info to my listing but it doesn't all display
Although all fields of information are accessible to anyone who adds or edits a listing, only Premium listings can display all of the information. Basic listings can collect the information but only display very general information. By purchasing a Premium Listing on Senioridy you can make sure that all of your information displays and your listing stands out!